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Customer Care

Warranty Request Form

Please fill out the information below to submit your warranty request. An RTS Homes's customer care representative will email or call you back within 24 hours of your submission, excluding weekends. 

Hours of operation

Administrative Staff: Monday thru Friday, 8:00 am to 5:00 pm. 

Inspection Appointments: Monday thru Friday, 8:00 am to 4:00 pm.

Work Appointments: Monday thru Friday, 7:30 am to 4:00 pm.

Emergency

Emergencies are considered complete loss of power, HVAC outages, and water leaks.  During normal business hours (Monday thru Friday 8:00 am to 5:00 pm) contact our office at 912-876-3363.

After normal hours of operation or holidays, contact directly the appropriate trade contractor using the following phone numbers below:

Electrical - JMEC - (912)-313-0897

Plumbing - Sanitary Plumbing - (912)-876-3457

HVAC - Gerralds Mechanical - (912)-756-3422

Warranty Form

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